We are committed to protecting our clients' personal and financial information. In the process of providing you with financial products and services, we are obliged to collect and store certain non-public personal information about you.
The existing Confidentiality policy determines some questions about what non-public personal information we collect, what we do with it, and how we protect it.
Personal data we collect from you is securely stored by physical and electronic means as well as control procedures in accordance with the applicable law, and the information is always treated CONFIDENTIALLY.
These controls are intelligently designed to :
- — ensure the security and confidentiality of client records and information ;
- — protect against any threats or dangers to the security or integrity of client records and information ;
- — and protect against unauthorized access or use of client records or information that may cause significant damage or inconvenience to the client .
What information do we collect from you?
Throughout our co-operation, we may collect information directly from you. Such information may include personal information such as your name, date of birth, email address, address, bank details, financial status, trading activities, transaction history, account balance information, and certain KYC documentation.
We may also collect indirect information from you, which we use solely for verification and security purposes. This information may include your (IP) address, browser type, operating system, internet service provider (ISP), MAC ID, and cookies. :
How do we protect personal information
We take all reasonable steps to protect your personal information from misuse, loss, unauthorized access, alteration, or disclosure. We restrict access to your personal information only to those employees who need it to run our business, maintain your account, and provide you with a wide range of products and services.
Our employees are required to maintain and protect the confidentiality of your personal information and must follow established procedures to do so. We provide physical, electronic, and procedural security measures to protect your personal information. We do not disclose your name or personal information to anyone unless permitted or required by law.
Marketing and communications
Freedom Finance Global PLC may contact you at any time by email or other means of communication to provide you with information about its products, marketing materials, training, or to request a review of its services.
You may opt out of such communication at any time by clicking the unsubscribe link at the end of each email being sent to you, or by notifying the staff member who contacted you.;